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To help make your experience better at All Safety Supplies, please take a few minutes to familiarize yourself with our
company policies and the extensive shopping cart features available to you. We're committed to protecting the privacy
of our customers. ASafetySupply.com does NOT sell, trade, or rent your personal information to others. We use the
information we collect from you to process orders and to provide a more personalized shopping experience.
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| Frequently Asked Questions
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| How to Order |
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Why do I need a Login Account? |
| Accepted Payment Methods |
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Why the Cookies? |
| Shipping Methods & Charges |
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Security Protection |
| Returns & Guarantees |
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Privacy Policy |
| What is a Wish List? |
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Retrieving Previous Orders |
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How to Order
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We do not have any type of minimum purchase policy. No order is too small for us to fill.
Ordering merchandise from our on-line catalog is very simple. Just browse the merchandise in our on-line store.
When you find an item you wish to purchase, simply enter the quantity you wish to order, and click on the "Add To Cart" button.
When you are done shopping, click one of the
convenient "Check Out" button (or link) found at the top, bottom or left hand side of each page. From there, you can adjust
quantities, delete items from your shopping cart, continue shopping, or continue with the ordering process.
If you wish to put some merchandise aside for a later purchase, you can use our "Saved Cart" feature. Your "Saved"
shopping cart orders will remain available for two weeks. When you are ready to order, just add them to your current shopping
cart and continue through the check-out process!
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Why do I need a Login Account?
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Creating an online Login account enables us to retain your common
information such as name, address, shipping addresses, etc... in our database.
When you place future orders with us, you won't have to keep filling out
the forms. You will only have to enter your e-mail address and the password
you chose in the Customer
Log-in section. All your information (except payment data) will
pre-fill on the order form - saving you time! Your online Login Account will also give you access to your Saved
Cart or your previous order information. Only your name, address, phone, E-mail address and your shipping information
is maintained on our database. The database resides on a secure server and you must enter your user id and password to
access this information. WE VALUE YOUR PRIVACY! WE WILL NOT SHARE OR SELL YOUR INFORMATION TO ANY THIRD
PARTY, EXCEPT TO THE EXTENT NEEDED TO COMPLETE YOUR TRANSACTION. Please
see our Privacy Policy for more information. For your security, and unlike most other E-commerce sites,
we do not store your payment information in our customer database. You will always need to enter payment information
each time you order from All Safety Supplies. The first time you log on at
All Safety Supplies you can set yourself
up as a regular customer and make the check-out process faster. This process is done by clicking the
Login button, all of your shipping information will be
collected at this time. Or, you can wait until you purchase and item and do it during the check-out process for
the first time.
For your security you must enter you payment information ever time you place an order at
All Safety Supplies.
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Accepted Payment Methods
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On-line orders can be paid through the checkout process by:
- Credit Cards: American Express, Discover, MasterCard or Visa.
- Phone/Fax: All Payment methods including Personal Checks, Certified Checks and
Money Orders are accepted via this method.
Choosing the Phone/Fax payment option in our order
form will generate a printable order summary which
you print on your side. Then you can simply mail or
fax the completed order sheet to us (remember to enclose payment).
This method is perfect
for customers wishing to pay by money order or certified
check, or those who just wish to avoid sending credit
card information over the internet.
- Purchase Orders: Are not currently accepted.
- Please Note:
If you choose the Phone/Fax payment method, you must submit the order to us by fax, mail or
phone before processing your order begins. Also, if you make payment via personal check
your order will not ship until the check has cleared our bank.
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Why the Cookies?
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"Cookies" are small pieces of information that are stored
by your browser on your computer's hard drive. Our cookies
do not contain any personally identifying information,
but they do enable us to store items in your shopping
cart between visits.
A "cookie" is a small file that is not even noticed by you. It is stored in your "Temporary Internet Files" directory
when you access a web site that uses them. Cookies are used by almost all web sites you access on the Internet.
Cookies may store information about the pages you visit, the files you access, and other information that serves to speed
your connection, or eliminate redundancy and wasted time loading web pages. Additionally, they may be used to
personalize your web surfing experience. Many E-commerce sites use cookies to help them identify which pages their
customers visit most, which products are viewed or accessed the most, as well as many other
important pieces of data they use to personalize your web browsing experience.
We implement cookies at All Safety Supplies so that as you select items
to purchase, information about that item is stored for use on the order form
or your saved cart. Additionally, when you login to your account, a "cookie" is
created so that you do not have to reenter your name, address, etc... when you
complete our SECURE on-line order form. Cookies also give you access your Saved
Cart or a Previous Order. Cookies are essential for our shopping cart to function
properly. The cookies we use do not give us any personal information about our customers, but they do tell
us which pages they encounter errors or bugs on. This helps us to correct problems
and provide you with a trouble-free shopping experience.
Most Web browsers automatically accept cookies, but you can usually change your browser to prevent
that. Unfortunately, without a cookie, you will not be able to make purchases online. If you wish to make purchases
without having to turn on cookie support, please call customer support with your order and they will be happy
to place it for you.
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Shipping Methods & Charges
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All Safety Supplies strives to get your product to you in the most economical
manner practical. In most cases, we ship UPS Ground. In the event that you require delivery to a PO box or an APO address,
we will use the postal service. You may elect to ship your products Overnight, via Second Day Air or Three Day. Each of
these services carries an additional charge. If you require to ship your order faster than UPS ground please contact
All Safety Supplies at 1-(888) 739-1080.
At All Safety Supplies in stock items are shipped within 24 hours of you placing your order. We ship in-stock items on the business day following your order, and if
possible, we will ship the same day. If we have a question with your order, we will hold shipment until you can be contacted. If any items you order are currently out
of stock you will be notified with the expected shipping day of the out-of-stock item(s). Shipping charges for merchandise which is shipped back to us, due to an
incorrect address (provided by the customer), will still be billed to your credit card.
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Security Protection
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Any payment information you provide us with, is filtered through and encrypted using the latest 128 bit or greater secure encryption.
Our Secure Certificate (SSL) is issued by
Thawte a leading provider of web security certificates. Our secure server software (SSL) is the industry standard, and among the best software available
today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so it can't be read
as the information travels over the Internet. At the time of your order submission, you will automatically be E-mailed a receipt for your transaction.
This receipt will contain NO INFORMATION about your payment (credit card numbers).
All Safety Supplies is also e-mailed a copy of your receipt notifying us you have placed an order.
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Returns & Guarantees
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In the unlikely event that you receive defective merchandise you should call or
e-mail us as soon as possible so that we can have new product sent and make
arrangements for pickup of the defective merchandise. Everything we sell carries a full
manufacturer's warranty. Please report any damaged merchandise to the carrier and then contact us at
Sales@ASafetySupply.com or you can call us toll-free at (888) 739-1080.
We will e-mail you a shipment confirmation which contains your tracking number. If you experience any difficulties at all - we are here to help you, call us for priority
service at (888) 739-1080. Your satisfaction is always guaranteed.
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Privacy Policy
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It is our strict policy that under no circumstances will we sell
or share any information you provide us with to any outside or third
parties, except to the extent we need to process your order. Any information you provide
us with via E-mail, through our on-line store (via the order submission),
fax, phone, mail, or any other form of transmission is held in strict confidence. This information
is limited to our company use only for processing your order and relaying your shipment tracking information to you.
We respect and will continue to respect the privacy of our customers. When you become an
All Safety Supplies customer,
you provide your name, address, telephone number, e-mail address and more. This information is collected
on the order form for several reasons, including: (i) personal identification;
(ii) to allow us to contact you for customer service, if necessary; (iii)
to receive payment for and ship your merchandise, and (iv) to send you
an email message confirming your order shipment. As a customer you may elect to occasionally receive an e-mail describing any specials
or new products we may have or other noteworthy news items. However, you may always opt-out of receiving these e-mail messages.
You will receive three emails from All Safety Supplies:
your automatic order receipt, an order confirmation and a shipment notification
with the tracking number.
We will not contact you in the future via phone, fax, postal mail,
or email for any reason unless you have signed up for our newsletter
- your privacy is completely safe with us.
We guarantee that every payment transaction you make at
ASafetySupply.com will be 100% safe. This means you pay
nothing if unauthorized charges are made to your card
as a result of a payment at ASafetySupply.com.
Guarantee Details:
• Under the Fair Credit Billing Act, your bank cannot hold you liable for more
than $50.00 fraudulent charges. If your bank does hold you liable for any of this
$50.00, and if the unauthorized use of your credit card resulted through no fault of your
own from purchase made at ASafetySupply.com while using the entire liability for you,
up to the full $50.00. The secure server, ASafetySupply.com will cover the entire liability for you,
up to the full $50.00.
• In the event of unauthorized use of your credit
card, you must notify your credit card provider in accordance
with its reporting rules and procedures.
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What is a Wish List?
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A Wish List (or Saved Order) is a special shopping cart established under your login account, which
allows you to leave our website and then continue your shopping at a later time, without having to go back and find
the items you already selected again.
The Wish List is a valuable feature, especially if you already
placed numerous items in your shopping cart, and can't finish your order
at that time for some reason. Just use the Save button in the checkout area to add your items to the saved cart! Use
your account login to come back and finish your order later. Wish Lists will remain available to you for a 2 week period.
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Retrieving Previous Orders
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If you want to reorder something you have previously bought from us, you can go to the Order History
This link will only be useable by those of you who are currently logged in, have ordered from us in the past, and have not deleted the
"cookie" left in your browser by our order process. The link will bring up a record of all orders previously purchased by you and a link to
the shipping/tracking information. You can then choose to add any item in those orders to your current order. This
helps to get you great products with least number of keystrokes.
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